We integrate web based tools and technologies and help you leverage them in your business.
CNP provides cost effective web based tools, expertise with integrating them into your organization and on how to use them effectively. We help you transition your organization by providing comprehensive training, a change strategy that works for all stakeholders, and quality service and technical support. Our strategic planning, development and integration expertise along with our training programs, ensures that you rise above the competition, captivate your customers and boost sales.
CNP will help you devise a strategy to manage the change that new systems and applications introduce. Successful implementation of new information technology, including web applications, takes thoughtful planning, clearly defined needs, and a thorough investigation of the solutions available. Our integration approach takes you through a thorough assessment of the dynamics of your organization. Among many techniques, we emply business process modeling (BPM) to capture your current ("as is") and future ("to be") workflow and processes in order that the new technology improves process efficiency and quality. We focus on results and we integrate the right technologies to meet both your current and future business infrastructure requirements.
Our creative services team builds effective training delivery systems and engaging multimedia content to support them. Our powerful designs and logical architectures offer a blended learning approach and can be delivered through distance learning infrastructures. Our custom built learning platforms allow us to deliver rich media and real time communications for distributed learning networks. We build SCORM compliant learning modules that can be connected to virtually any learning management system. Our extensive experience with Government and corporate training requirements allow us to match your training needs with the right delivery architectures. We can integrate with legacy systems or deploy custom built systems to meet unique requirements.
Our proven process and repository of lessons learned allow us to produce rich media content to your specifications with an efficient turnaround and careful eye on cost avoidance. We build engaging training experiences and rich delivery architectures to meet the growing demands of our customers training needs.
A significant barrier to successful technology implementation is the readiness of the organization - the user community, website managers and owners, and existing business processes - to adapt to the change brought about by the new technology. CNP will help you bridge the gap between the technology and the human adoption. We help you to (1) fully understand your requirements and how they impact existing business processes and user roles, (2) assess your intended user base and their readiness to adopt new technology, (3) appraise the expectations of the technology insertion - e.g., how CRM should improve productivity, capacity and the ability to collaborate, and (4) ensure that the tools you select are appropriate for your organization. CNP helps you with these assessments and offers training and support to help you ensure a successful deployment.
We are committed to providing fast and personalized customer service and support. Through our portal you have real-time access to chat for questions and technical support. For more in-depth technical issues you can submit a support ticket which is monitored 24/7 through our easy to use support center. Each customer relationship is critically important to us. We consider your business challenge our own. We provide self service advice and training on existing web technology, and we provide full service production, project management, new technology integration.
Over time we plan to continue to grow our support resources with an extensive online training and knowledge base as we learn from listening to our customers.
Our core team of service and support technicians,
configuration specialists, project managers, Sr. CRM Consultants, creative content designers and subject
matter experts all share a common thread with our "Value Builder Methodology".
We make sure the chosen web solutions align with your top
priority business goals.
Our proven integration process assures expectations are realistic and clearly defined.
We are committed to deliver Superior Value and Return on Investment
People, process and technology
all have to live in harmony.Whether you are implementing a
complex business management platform, a simple web site or e-commerce portal they
all must target your intended business goals.
Testimonials...
“Throughout the past year, I have had the pleasure of working with
several members of your staff as we designed our corporate website.
Each associate displayed a high degree of integrity, responsibility, competence and ambition. Their good judgment and
experience ensured a logical and practical approach to our endeavor
which resulted in the completion of our project ahead of schedule –
exceeding our expectations.
The services which CNP
provides are a force multiplier for any organization, and I am happy to
give them my wholehearted endorsement.”
CNP will help you devise a strategy to manage the change that new systems and applications introduce. Successful implementation of new information technology, including web applications, takes thoughtful planning, clearly defined needs, and a thorough investigation of the solutions available. Our integration approach takes you through a thorough assessment of the dynamics of your organization. Among many techniques, we emply business process modeling (BPM) to capture your current ("as is") and future ("to be") workflow and processes in order that the new technology improves process efficiency and quality. We focus on results and we integrate the right technologies to meet both your current and future business infrastructure requirements.
Our creative services team builds effective training delivery systems and engaging multimedia content to support them. Our powerful designs and logical architectures offer a blended learning approach and can be delivered through distance learning infrastructures. Our custom built learning platforms allow us to deliver rich media and real time communications for distributed learning networks. We build SCORM compliant learning modules that can be connected to virtually any learning management system. Our extensive experience with Government and corporate training requirements allow us to match your training needs with the right delivery architectures. We can integrate with legacy systems or deploy custom built systems to meet unique requirements.
A significant barrier to successful technology implementation is the readiness of the organization - the user community, website managers and owners, and existing business processes - to adapt to the change brought about by the new technology. CNP will help you bridge the gap between the technology and the human adoption. We help you to (1) fully understand your requirements and how they impact existing business processes and user roles, (2) assess your intended user base and their readiness to adopt new technology, (3) appraise the expectations of the technology insertion - e.g., how CRM should improve productivity, capacity and the ability to collaborate, and (4) ensure that the tools you select are appropriate for your organization. CNP helps you with these assessments and offers training and support to help you ensure a successful deployment.
We are committed to providing fast and personalized customer service and support. Through our portal you have real-time access to chat for questions and technical support. For more in-depth technical issues you can submit a support ticket which is monitored 24/7 through our easy to use support center. Each customer relationship is critically important to us. We consider your business challenge our own. We provide self service advice and training on existing web technology, and we provide full service production, project management, new technology integration.
