Info@Hand User Manuals

This is a collection of User Manuals for Info@hand Customer Relationship Business Management (CRBM) system. These user guides and technical manuals are a good place to start if you are troublshooting a problem or reviewing configuration options for your system. If you need further reference please visit the "links" section of this site or contact our technical support team.

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This 33 page info@hand Self-Service Portal User Guide describes how to use the info@hand Self-Service Portal eStore 3.6, which are included free with info@hand CRBM version 6.0.1 and later.
This 30 page info@hand Self-Service Portal Installation Guide describes how to install and administer the info@hand Self-Service Portal and eStore 3.6, which are included free with info@hand CRBM version 6.0.1 and later.
This 196 page info@hand 6.1 User Guide introduces the info@hand Customer Relationship and Business Management (CRBM) System 6.1. It includes details of new features such as the Vacation Planner, Google Contacts and Documents sync, Google Maps integration, enhanced Bug Tracker, and also features a new introductory section explaining common CRM workflows. Please visit the news area of our Customer Portal for more information on the latest features. http:www.cnpsupport.com (http://bit.ly/5Ul8j)
This 28 page info@hand 6.0 Installation Guide for Windows Server describes how to install info@hand CRBM 6.0 on a Windows 2000 or 2003 server, using XAMPP 1.6.7 to install the Apache web server 2.2.9, MySQL database 5.0.51b, and the PHP Hypertext Preprocessor 5.2.6.
This 26 page info@hand 6.0 Installation Guide for Redhat Fedora Core 10 Linux describes how to install info@hand CRBM 6.0 on a Red Hat Fedora Core 10 Linux server, together with the Apache web server 2.2.10, MySQL database 5.0.67, and the PHP 5.2.6 Hypertext Preprocessor.
This 125 page info@hand 6.1 Implementation Guide describes the entire process for implementing your info@hand CRBM. From identifying your business' CRM needs, through installing info@hand on a Linux or Windows server, to the initial and ongoing administration of your info@hand system, this guide takes you step by step through the complete implementation process. Please visit the news area of our Customer Portal for more information on the latest features. http:www.cnpsupport.com (http://bit.ly/5Ul8j)
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Our core team of service and support technicians, configuration specialists, project managers, Sr. CRM Consultants, creative content designers and subject matter experts all share a common thread with our "Value Builder Methodology".

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