Quality Service and Support

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Joomla and infoathand technical support

 

 



Our dedication to customer service and support is matched by solid technology infrastructures. We go out of our way to provide on time friendly support and service so you can have a quality experience working with us. We strive to help you achieve your business goals in every way possible. Our skilled programmers, system administrators and creative services teams work with you to make sure you are satisfied and that you get the most out of the resources we make available to you.


Our Service

www.cnpsupport.comOur service commitment is to provide you with the best resources for ongoing service - whether you need self service advice on your existing web technology or full service production, project management and new technology integration.  We consider your business challenge our own in an effort to meet your needs and requirements.  We are committed to providing the fastest and most personalized customer service possible.

Our Support

www.cnpsupport.comWe offer 24/7 email and online chat support directly from our our easy to use support center on our web site. Our hosting offers 24/7 phone support and you can call our business office any time during regular hours to speak directly with your project manager or an account representative. For more in-depth technical issues and 24/7 project support you can submit a support ticket which is monitored by our technical team around the clock through our easy to use support center. Our system automatically notifies us if your ticket is not quickly responded to or assigned to a qualified technician who can satisfy your request. When we engage in a customer relationship we take pride and ownership in delivering superior solutions. We guarantee your satisfaction.  We are committed to providing the fastest and most personalized customer support possible.

Our Technologies

Training and Support

Technologies: PHP, mySQL, Flash, .NET, ASP, XML, HTML, SVG, Flex, FCS.

Development Applications: Studio 8 (Flash, Dreamweaver, Fireworks), Adobe Creative Suite (Photoshop, Illustrator, InDesign), 3D Studio Max, Swift 3D, MS Office, Visio, Captivate, Premier, CueBase, Protools, After Effects, Flex Builder. and others...

Open Source Tools: SugarCRM, phpCollab, NetOffice, Mantis, Mambo, Joomla, Moodle, Drupal, DNN, PHP Nuke, Dokeos, subVersion, Dokeos, Kayako Support Suite, Red5 and others...

Beta Groups: Breeze Meeting, Yahoo Maps, and others if time permits...

 

Get Started

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Let the CNP Integrations Group provide you a FREE business needs assessment.

We will respond with a no obligation report and proposal.

Contact us at 1-508-644-1553 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it



 

 
 
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Our core team of service and support technicians, configuration specialists, project managers, Sr. CRM Consultants, creative content designers and subject matter experts all share a common thread with our "Value Builder Methodology".

  • We make sure the chosen web solutions align with your top priority business goals.
  • Our proven integration process assures expectations are realistic and clearly defined.
  • We are committed to deliver Superior Value and Return on Investment

People, process and technology all have to live in harmony.Whether you are implementing a complex business management platform, a simple web site or e-commerce portal they all must target your intended business goals.

Testimonials...

“Throughout the past year, I have had the pleasure of working with several members of your staff as we designed our corporate website. Each associate displayed a high degree of integrity, responsibility, competence and ambition. Their good judgment and experience ensured a logical and practical approach to our endeavor which resulted in the completion of our project ahead of schedule – exceeding our expectations.

The services which CNP provides are a force multiplier for any organization, and I am happy to give them my wholehearted endorsement.”

Read More...

We provide the following joomla services:

  • Joomla Business Website Design and E-commerce Portals
  • Joomla Custom Design Templates
  • Joomla Custom Modules Development
  • Joomla Custom Components Development
  • Joomla Design Integration
  • Joomla Module Installation
  • Joomla Custom Modification and Customization
  • Maintenance Work for Joomla Portals
  • Enterprise level implementations
  • Multi-site E-commerce projects

Joomla Content Management System Unique features:

  • Enterprise CMS (ECMS)
  • Website CMS (WCMS)
  • Document management system (DMS)
  • Mobile CMS
  • Component CMS
  • Thousands of Joomla Extensions
  • Ease of use for non technical users
  • Global development and support community
  • Learning Management System (LMS)
  • Adaptable to virtually any industry
  • Extensive template catalog