 A significant barrier to successful technology implementation is the readiness of the organization - the user community, website managers and owners, and existing business processes - to adapt to the change brought about by the new technology. CNP will help you bridge the gap between the technology and the human adoption. We help you ensure a successful deployment.
 A thorough needs assessment is critical to a successful technology implementation. CNP has extensive in-house expertise in business requirements analysis - process, data and systems - and analysis techniques, and we have partnered with industry leaders to offer planning, business modeling, and needs assessment tools and techniques. We make sure that the team fully understands the system and functional requirements, how they impact existing business processes and the user community, and that they are documented and persist throughout development for quality control, verification and testing.
 We help our clients refine their strategic web marketing goals, determine who their customers are - site visitors or prospects, registered users, community of stakeholders - and make sure they align the business processes to realize the organizations goals.
 CNP employs stakeholder analysis to identify and assess the key users, owners, and technology managers, who both influence and benefit from your new web strategy and portal implementation. We assess your intended user base and their readiness to adopt new technology. We use this and other techniques with our client teams to ensure that they get the most participation, input and support for roll-out, and so they reduce any obstacles before going live. We work with you to achieve the most successful adoption within your organization.
 CNP recognizes that the roll-out of a powerful high traffic web portal can result in significant changes in a company's sales and marketing, business processes and priorities. In addition to appraising the expectations of the new technology, e.g., how CRM should improve productivity, capacity and the ability to collaborate, we ensure that the tools you select are appropriate for your organization. Optimized web presence can cause both radical changes in sales performance or it can lead to effective incremental changes that add to profitability or cost reductions. We help you anticipate these changes, navigate and capitalize on them.
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