CNP Integrations - Common Questions About Web Services

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Frequently Asked Questions

Common Questions About Web Services

How do I register my domain?
CNP Creative can register your domain at an hourly rate, or you can select our hosting portal to find everything you need to sign up for your account, register your domain and plug in marketing services such as Google ad words. Once you have this information you will need to save your hosting account information ins a safe place and send a copy to our fulfilment team so we can upload content and provide you any technical support.

How long will it take to obtain my domain?
It usually takes 48 - 72 hours for your registration to be finalized.

What is the cost to register my domain?
On an average most companies charge $70 to register your name for two years and an additional $35 per year that follows. However our alliance with GoDaddy allows us to offer rates the lowest in the industry. Make sure you visit our domain services portal for more information. GoDaddy will notify you ahead of time as to whether you would like to renew your contract. Failure to renew your contract at the end of your term will result in availability of your Domain for others to use. Over time it is important to make sure your respond to any notices sent by GoDaddy to make sure you do not experience interruption of service.

How do I know if a domain is available?
You can check the availability of a domain on line at our Domain services portal or we can do it for you. It's always a good idea to choose a few names, just in case one is not available and perhaps you can use several and point them to the same portal. Redirecting or pointing a domain is very easy through our portal tools.

What's the big hype about being on the Web?
Relative to the conventional methods of advertisement, the Web is an inexpensive way to advertise your business utilizing easy to use updated information with eye catching graphics in a wide variety of colors. One of CNP’s first multimedia projects was an interactive CD ROM for marketing our talent services to Colleges. Though this project was very successful, there were a few issues with this project. The most notable was by the time the production was finished much of the talent information had changed and once the CD went to press it could not be modified. Shortly after this experience we built our first marketing web site (3000 pages) that allowed us to update talent content the day it changed. To answer this question… one of the biggest advantages the web offers is that you can communicate with your customers quickly and accurately with reduced cost.

What is the difference between Internet Service Provider (ISP) and Web Hosting Provider (WHP)?
An ISP such as America On Line (AOL), or Comcast Cable or Verizon, etc., provides access to all the features of the Internet, such as browsing the world wide web (www.) and e-mail. They provide the dial-up or other internet connections such as DSL, etc. WHP are providers that allow you to post your web site on the Internet. They also provide the means for search engines to locate you on the world wide web. Think of it as a filing cabinet accessible over the web where you allow users to open drawers to access information. The user pays for the service to access information over the web and you pay to post your information for them to see. Let’s take the filing cabinet analogy one step further and say this is in a store with a front door and a back door. The web uses what is called a protocol (like a language computers speak) the two most popular are “http” and “ftp”. To “your store” there is a front door “http” which you see when you type in your address to surf the web and there is the back door “ftp” (file transfer protocol) which allows developers to transfer files to your server for display in your “store window” which is your web site. Kind of like the kitchen and the dining room of a nice restaurant.

Does CNP provide Web hosting?
Yes, we have partnered with several hosting companies to provide you with the best possible hosting at the lowest rates. We not only offer web site/portal hosting but streaming media hosting as well. Streaming media hosting allows you to broadcast video and audio as well as leverage advanced features of the flash player plug-in.

What is the difference between Virtual and Non-Virtual Domain?
A virtual domain address will allow you to have a direct domain, as in www.yourname.com, org, net. A non-virtual domain will look like www.servername.com/yourname. As you can see, a virtual address is more professional, more direct and easier to remember. It also allows you the option of having unlimited e-mail addresses such as This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , org, net.

Why can't I just use the free homepage that most ISPs provide for my Web Site?
While you don't really have to choose a Web Hosting Provider (WHP), keep in mind that there are many limitations to the free homepages provided by your ISP. Most ISPs only allow 2-3 Mega Bytes of space which is not much at all. Accessing your web site through homepages is often slow, due to an ISP's advertisement which is often included on those free sites. Also, keep in mind that you will not have the option of a virtual domain (they will only allow non-virtual domains such as www.serversname.com/yourname), which is hard to remember and does not allow direct e-mail associated with your domain. Most free services are filled with banner ads and other content that distracts your visitors and can lead them away from your site. Finally, web hosting for your domain is very inexpensive relative to the conventional methods of advertisements.

Do you provide E-Commerce?
The CNP Creative Group and affiliate partners have several turnkey solutions for ecommerce. In addition we can build robust web application from the ground up. Our most popular and economical package leverages the Joomla portal with VirtueMart shopping cart plug-in which is easy to maintain and is easily connected to PayPal for payment processing.

What can I post on my Web site? Will you design anything I want?
You are free to put whatever you wish on your web site, as long as it does not interfere with any laws or infringe on copyrights. We are capable of helping you design your web site the way you would like it to look; however, as we are committed to provide services that are family oriented and business related, we DO NOT design or promote X-rated material for our clients.

How do I contact the CNP Creative Team?
You can e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or submit a service request by selecting service packages in the shopping cart and processing the order as a “PROPOSAL”. We will contact you within 24 hours of your request.

Once my business is posted on the Internet, will I automatically be present in the search engines?
The answer to this question depends on which company you choose as your Web Hosting Provider (WHS). Often WHSs include the promotion of your web site as part of their package (usually for an additional cost). It is crucial to maintain presences on the web by resubmitting your site to the search engines once every few months. Even if your WHS does not provide the web site promotions, we can help you choose a provider which does specialize in web site promotions. Search Engine Strategies are one of the topics in the web community and companies spend significant advertising budgets to compete for high rankings. For a better understanding of how this works and what needs to be considered for an effective strategy and web marketing campaign visit www.bruceclay.com or talk with one of our service agents.

How do I give you some ideas about what I would like to include on my web site with the budget I have in mind, and get your feedback?
For your convenience we have packaged our services into Service Packages and defined them in our shopping cart system. This allows you to browse our catalogue and mix and match Service Packages to generate proposals and purchase requests. The beauty of this system is that is automates our workflow and helps define all of the formalities of setting up our business relationship. Once you submit a purchase request as a proposal or by going through our checkout process you will be emailed a copy of your Purchas order and download instructions for the required forms and planning guides for preparing your content for production. Our support team receives a copy of your purchase request and will contact you to make sure you have chosen the options that will provide the best value for developing your project.

I just purchased a product and cannot log into the portal?
If you purchase a product or service package before you register for a portal account. The checkout process will require you to register for an account. Your cart account will need to be synchronized with the portal. This is a manual process for our administrator. We synchronize daily. If you need further assistance or require instant access you can contact the portal administrator.